Privacy Policy

Effective Date: September 3, 2026

Human Recovery (“Human Recovery,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information thoughtfully and responsibly.

This Privacy Policy explains what information we may collect when you visit humanrecovery.life (the “Website”), communicate with us, subscribe to our email list, schedule a consultation, register for an event, or otherwise interact with our online services. It also explains how we may use and share that information and the choices available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name
  • Your email address
  • Your telephone number
  • Information included in a message or inquiry
  • Newsletter subscription preferences
  • Scheduling and appointment information
  • Event registration or program-related information
  • Payment or transaction information, when applicable
  • Any other information you choose to provide

Because Human Recovery’s work relates to personal growth, trauma-informed coaching, recovery, grief, and other sensitive experiences, information you voluntarily include in an inquiry could reveal personal or sensitive information.

Please do not use the Website’s general contact form or ordinary email to send detailed medical records, diagnoses, Social Security numbers, financial account information, or other highly sensitive information.

2. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically through cookies, server logs, and similar technologies. This may include:

  • Your IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of your visit
  • General geographic location
  • Interactions with Website features

We may use this information to operate and secure the Website, understand how visitors use it, correct technical problems, and improve its performance and content.

3. Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function and remember certain information.

Human Recovery and its service providers may use cookies or similar technologies for purposes such as:

  • Enabling essential Website functions
  • Remembering visitor preferences
  • Understanding Website traffic and usage
  • Maintaining Website security
  • Supporting forms and newsletter subscriptions
  • Measuring the effectiveness of our communications or outreach

You can generally control or disable cookies through your browser settings. Disabling cookies may affect the operation of certain Website features.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions or requests
  • Communicate with you about Human Recovery’s programs and services
  • Schedule consultations or appointments
  • Process program, workshop, or event registrations
  • Provide requested services or information
  • Send newsletters, updates, and other communications you have requested
  • Process payments, where applicable
  • Maintain and improve the Website
  • Monitor Website performance and security
  • Prevent fraud, misuse, or unlawful activity
  • Comply with legal and regulatory obligations
  • Protect the rights, safety, and property of Human Recovery and others

We may also use aggregated or de-identified information for business analysis, planning, and improvement. This information does not directly identify an individual.

5. Email Communications

If you subscribe to Human Recovery’s email list, we may send you news, program information, event announcements, educational content, and related updates.

Our email subscription services are currently supported by Mailchimp. Information submitted through the newsletter form may be processed and stored by Mailchimp according to its own privacy practices.

You may unsubscribe at any time by selecting the “unsubscribe” link included in our emails. You may still receive non-promotional communications relating to appointments, registrations, transactions, or services you have requested.

6. Scheduling Services

Human Recovery uses Acuity Scheduling to provide online appointment and consultation scheduling. When you select a scheduling link, you may be directed to a website or service operated by Acuity Scheduling or its parent company, Squarespace.

Information you submit through that scheduling system may be collected and processed by Acuity Scheduling and Squarespace according to their respective privacy policies and terms.

We encourage you to review the privacy information presented by the scheduling provider before submitting sensitive information.

7. Payment Information

If you purchase a program, event registration, coaching service, or other offering, payment information may be processed by a third-party payment processor.

Human Recovery may receive limited transaction information, such as your name, contact information, the service purchased, payment status, and transaction date. We generally do not directly receive or store your complete payment-card number.

The payment processor’s collection and use of your information will be governed by its own privacy policy.

8. How We Share Information

Human Recovery does not sell your personal information for money.

We may share information in the following circumstances:

Service Providers

We may provide information to vendors that perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email newsletter delivery
  • Appointment scheduling
  • Event management
  • Payment processing
  • Data storage
  • Professional, accounting, or administrative support
  • Website security and performance services

These providers may only receive information reasonably necessary to perform their services.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, court order, subpoena, or legal process
  • Respond to a lawful government request
  • Protect the rights, safety, or property of Human Recovery or another person
  • Investigate fraud, security incidents, or unlawful conduct
  • Enforce our agreements or policies

Business Changes

Information may be transferred as part of a merger, sale, restructuring, financing, acquisition, dissolution, or transfer of all or part of Human Recovery’s operations or assets.

With Your Direction or Consent

We may share information when you ask us to do so or otherwise provide your consent.

9. Sensitive Information and Confidentiality

Human Recovery recognizes that visitors may contact us regarding deeply personal experiences. We take reasonable steps to treat the information we receive with care and discretion.

However, Website contact forms, standard email, and general online communications may not be encrypted or designed for confidential medical or mental-health information. Please limit your initial message to the information reasonably necessary for us to respond.

Submitting information through the Website does not create a therapist-client, healthcare provider-patient, fiduciary, or other professional relationship.

Human Recovery provides coaching, educational, community, and personal-development services. Unless otherwise expressly stated in writing, Website communications are not medical care, psychotherapy, crisis counseling, diagnosis, or treatment.

10. Third-Party Websites and Services

The Website may contain links to services or websites operated by third parties, including scheduling platforms, social-media platforms, event websites, and retreat providers.

For example, certain retreat information may direct visitors to Tributaries Holistic Health. Human Recovery does not control the privacy, security, or content practices of third-party websites.

This Privacy Policy applies only to Human Recovery’s Website and services. We encourage you to review the privacy policy of any third-party website before providing personal information.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

No website, email account, database, or method of internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information submitted through the Website.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain business and transaction records
  • Fulfill the purposes described in this Privacy Policy
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, accounting, or regulatory requirements

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable record-retention requirements.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request that we:

  • Confirm whether we maintain personal information about you
  • Provide access to certain personal information
  • Correct inaccurate personal information
  • Delete certain personal information
  • Provide a portable copy of certain information
  • Explain the categories of information we collect and disclose
  • Allow you to opt out of certain uses of personal information

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. We will not discriminate against you for exercising a legally protected privacy right.

If we deny a request and applicable law provides a right to appeal, you may appeal by contacting us and writing “Privacy Appeal” in the subject line.

14. Children’s Privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parental or legal-guardian consent.

If you believe a child has submitted personal information to us without proper consent, please contact us so that we can review and, where appropriate, delete it.

15. Emergency and Crisis Communications

The Website, contact form, email address, and scheduling system are not monitored continuously and should not be used for emergencies or crisis support.

If you or another person may be in immediate danger, call 911 or go to the nearest emergency room. In the United States, you may call or text 988 to reach the Suicide & Crisis Lifeline.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the effective date at the top of this page. Your continued use of the Website following an update is subject to the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy, would like to update your information, or wish to exercise an available privacy right, please contact:

Human Recovery
Email: lisa@humanrecovery.life
Phone: 720-202-0688
Website: humanrecovery.life